Podium® is a communications and marketing platform that helps small local businesses manage all customer communications in one easy-to-use inbox, from collecting payments to managing your online reputation and reviews.
Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team.
Key features include:
- Inbox: Bring every customer conversation from every channel into a single, easy-to-use inbox. See and respond to every chat, review, text, social media message, and phone call in a single thread.
- Reviews: Double your monthly review volume in less than 60 days and increase website and foot traffic to your business by sending review invitations via text through Podium.
- Bulk Messaging: With a 98% open rate, Podium’s text marketing software allows you to send tailored messages to your customer base that turn into customer sales in minutes.
- Phones: Don't let missed calls fall through the cracks, with a singular business number for calls and texting you can keep all communications in one place and avoid everyone give out their personal number to customers.
- Payments: Get paid with just a text. Payments through Podium gather more reviews, generate higher quality leads, and centralize your customer data to communicate and market in a more targeted way.